Contact and Address
Map Location:
About the Business:
Gene Johnson Plumbing & Heating is a Heating contractor located at 10011 Greenwood Ave N, Greenwood, Seattle, Washington 98133, US.
The business is listed under heating contractor, air conditioning contractor, boiler supplier, furnace repair service, garbage dump service, plumber, hot water system supplier, hvac contractor, water filter supplier, water softening equipment supplier category. It has received 2032 reviews with an average rating of 4.8 stars. Their services include Onsite services .
Photos:
Reviews:
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- Harsh Verma
- 1 year ago
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- Lionel Tamez
- 1 year ago
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- Julie Ostrye
- 1 year ago
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- Anne Ostrom
- 1 year ago
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- Madeline Misner
- 1 year ago
Health and Safety:
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Staff wear masks
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Staff get temperature checks
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Staff required to disinfect surfaces between visits
Categories:
Services:
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Onsite services
FAQ:
"This is the second time that I used service from them. On first occasion, service was fine though I felt on pricier side. This time, I wanted to get couple of faucets replaced as the old ones were leaking or broken. I was short on time and did not go out to find someone new and thought I will go with them again even though they are pricier, hoping I'll get above average service. However, I felt disappointed with the outside hose bib replacement, as the new install was loose from the wall and after having discussion with the technician at site, he was not ready to get it done properly. I told him that it was not loose before though leaking, but he was not ready to believe it and said that old one was also loose. The screws that he had to go with the new hose bib, were probably not suitable for concrete blocks, so the screws were not holding the bib against the wall. He offered to go to a store and find more appropriate screws, however would charge me extra for time. I find it very unprofessional, given their quote was already $+ to replace two faucets! I politely declined additional work, and I will find some good handy to take care of it. Needless to say, I'll find someone new for my future plumbing needs."
"Miguel, our assigned technician, was the most professional plumber I have dealt with. His customer service skills and ability to provide options were the best I have had with any plumbing company. I would highly recommend him to anyone that needs help with any plumbing issues. Happy to have had him help us out!"
"We recently had our pipes replaced throughout our whole house by Gene Johnson Plumbing. The turnaround time from estimate to scheduling the job was quick and easy. Chad completed our install and he did an amazing job! He was very thorough and flexible with our schedules throughout the job. We could tell he has a passion for what he does and truly throws his whole self into his work, and it shows. We appreciated his communication with us throughout the week as well as reviewing the details of the install after it was completed. We will certainly be using Gene Johnson for any future plumbing needs. Highly recommend!"
"I called Gene Johnson plumbing and they sent Chad out that same day. Chad was very professional and courteous. He quickly identified the problems and called me to explain the situation. We made an appointment for the repairs. I had some problems with the payment and the people in the office were very helpful and patient while I figured it out. Chad came and did the repairs a few days later. He did all the work quickly and called me when he was done. He explained everything he did and then sent me pictures of all the work. I am very pleased that Chad did the work because he was friendly, helpful, professional and respectful. I would highly recommend Chad and Gene Johnson Plumbing."
"Over the course of 3 weeks we had vetted a handful of plumbers for a rather complicated job on our home. Our plumbing issue was a pressure point for my husband and I, as the project seemed impossible and overwhelming for us - including the plumbers who previously inspected and quoted the scope of work. Many expressed doubts and frankly didn’t seem to understand how to approach or verbalize a solution. By the end of it all my mind was melting from frustration. In walks Chad from Gene Johnson. End to end he was incredibly articulate and communicative which instilled a great sense of trust and camaraderie. Ultimately he expressed that we had limited options but that it can be done. Chad explained benefits and risks guiding us through each potential. We were impressed with his analytical yet creative approach executing on our Frankenstein/Roman-era/antique/retro modern/dumpster-fire plumbing, I joke but it did not look good. Chad took the impossible and made it possible. He even finished the job quicker than expected, despite his meticulous attention to detail. Chad is a true professional and master of his craft. We are so great-full for such a positive and informative experience. We can’t imagine anyone else helping us in the future. Thank you Chad!"
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