Foothill Eye Institute

Eye Care Center in Lamanda Park, Pasadena, California, US
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Foothill Eye Institute

Featured Review:

  • Linda TERRELL
  • 5 months ago
HORRIBLE HORRIBLE!!!!! I am definitely going to switch up Drs/Facilities. I have been trying to get through to a human being on their phone lines for months yes literally months to no success. I really feel sorry for the elderly and the disabled who have to deal with this type of treatment. It is a crying shame how they take advantage of the people. I was told that my mother have to come for at least three more visits before she could get an exam for a prescription for glasses. Make it make sense. Makes no sense to me. I think it's all about that Mighty Dollar. Lord please help this nation we need some doctors that really really care about your people in Jesus name amen.

Contact and Address



Address: 2619 E Colorado Blvd Suite 100, Lamanda Park, Pasadena, California  91107, US
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About the Business:

Foothill Eye Institute is a Eye care center located at 2619 E Colorado Blvd Suite 100, Lamanda Park, Pasadena, California  91107, US.

The business is listed under eye care center, ophthalmology clinic, ophthalmologist, optometrist category. It has received 14 reviews with an average rating of 2.7 stars.

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Reviews:

  • Linda TERRELL
  • 5 months ago
HORRIBLE HORRIBLE!!!!! I am definitely going to switch up Drs/Facilities. I have been trying to get through to a human being on their phone lines for months yes literally months to no success. I really feel sorry for the elderly and the disabled who have to deal with this type of treatment. It is a crying shame how they take advantage of the people. I was told that my mother have to come for at least three more visits before she could get an exam for a prescription for glasses. Make it make sense. Makes no sense to me. I think it's all about that Mighty Dollar. Lord please help this nation we need some doctors that really really care about your people in Jesus name amen.
  • Regina Taylor
  • 5 months ago
The customer service at Foothill Eye Institute SUCKS! Pray that you don't have a medical issue because you can't call the office. I've tried calling over the course of 4 days with no luck. They have an automated attendant that answers the phones. After listening to their spiel about advanced technology 3-4 times, your call will be disconnected. I had to call the Surgery Center to get answers to my questions because I couldn't get thru to the medical office. Even then, I didn't get a call from the medical office. The surgery center called to follow-up to make sure the medical office called and I told them no, so the surgery center gave me the info I needed about my surgery.
  • Cuervo12
  • 5 months ago
Great doctor, but their front desktop and answering service is horrible you can try calling for two hours straight and no one will pick up the phone calls. However, you can walk in and the front desktop help is just chita chatting away. Just shameful.
  • Robin Bishop
  • 7 months ago
I have been condescended to by multiple doctors at this establishment. The one positive experience I have had was with Dr. Gutmark (eye surgeon), who was amazing. Other experiences have been horrible, as I have been dismissed about most concerns.
  • Kim Aaron
  • 7 months ago
They don't start answering the phone until 9:00 AM even though they open at 8:00 AM. If you call between 8 and 9, their phone answering system still tells you that you have called outside their normal business hours. This is very confusing. I wish they'd change the message indicating that they will start taking calls at 9:00. But if you read this, you will at least have a clue about it.

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Foothill Eye Institute is listed under

Here are some reviews from our users.

"HORRIBLE HORRIBLE!!!!! I am definitely going to switch up Drs/Facilities. I have been trying to get through to a human being on their phone lines for months yes literally months to no success. I really feel sorry for the elderly and the disabled who have to deal with this type of treatment. It is a crying shame how they take advantage of the people. I was told that my mother have to come for at least three more visits before she could get an exam for a prescription for glasses. Make it make sense. Makes no sense to me. I think it's all about that Mighty Dollar. Lord please help this nation we need some doctors that really really care about your people in Jesus name amen."

"The customer service at Foothill Eye Institute SUCKS! Pray that you don't have a medical issue because you can't call the office. I've tried calling over the course of 4 days with no luck. They have an automated attendant that answers the phones. After listening to their spiel about advanced technology times, your call will be disconnected. I had to call the Surgery Center to get answers to my questions because I couldn't get thru to the medical office. Even then, I didn't get a call from the medical office. The surgery center called to follow-up to make sure the medical office called and I told them no, so the surgery center gave me the info I needed about my surgery."

"Great doctor, but their front desktop and answering service is horrible you can try calling for two hours straight and no one will pick up the phone calls. However, you can walk in and the front desktop help is just chita chatting away. Just shameful."

"I have been condescended to by multiple doctors at this establishment. The one positive experience I have had was with Dr. Gutmark (eye surgeon), who was amazing. Other experiences have been horrible, as I have been dismissed about most concerns."

"They don't start answering the phone until 9: AM even though they open at 8: AM. If you call between 8 and 9, their phone answering system still tells you that you have called outside their normal business hours. This is very confusing. I wish they'd change the message indicating that they will start taking calls at 9:. But if you read this, you will at least have a clue about it."

Foothill Eye Institute has 2.7 stars from 14 reviews.

The address of Foothill Eye Institute is 2619 E Colorado Blvd Suite 100, Lamanda Park, Pasadena, California, US.

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