Florida Department Of Children And Families

• Family service center

"Terrible place. You don't have information. Over 4 hours we with my son spent the time here. If you have a problem with account, you just can't resume it. Really. discrimination, lack of empathy and qualifications. only one woman at the end of this terrible day helped us. ashamed And they don't speak English. They just ignore you."

"Have been trying to get someone on the phone since the beginning of January calling everyday at 8 am and nothing. Please do something about this."

"IF I COULD GIVE A - STARS; THEY DEFINITELY EARNED IT !!!!!!!!! I'VE BEEN CALLING THESE PEOPLE SINCE DECEMBER OF !!!!!!!! SINCE THEN I'VE ONLY SPOKEN TO 1 PERSON. EVERY TIME I CALL IN I SET UP FOR A CALL BACK... NO ONE EVER FOLLOWS THROUGH TO CALL BACK. FAXED MY DOCUMENTS OVER FOR MY CASE 2 DAYS AGO; STILL HAVEN'T HEARD FROM ANYONE! EVERYONE NEEDS TO BE FIRED"

"They have lowered my food stamp allowance to $, Auguust and September. Now October they are going to give $, who lives on this? I have reached out to my State Senator, Ileana Garcia, I have been unemployed since April and got a job for one week recently. This did not last long, they expected too much. I am not getting unemployment and food stamps are down to $, so much for politics"

"I went today to renew my case, and I got there at 9 it’s literally 3: and haven’t been attended yet, it’s insane , this people are extremely awful and slow, never in my life have I hated going to a place so much, it’s just beyond horrible, all day for something that should take minutes, and then if you complain they act like you are exaggerating."