Firestone Complete Auto Care

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Photos:

Featured Review:

  • Smooth E
  • 10 months ago
I went in for something really simple. And they said they do it, for the price I mentioned ($80 to 102) But, they don't just do that one thing. It has to be part of a full brake job costing over $300. I'm not going to call them shady. They need to have someone from corporate look into their business offerings.

Contact and Address



Address: 6730 Fm78, Northeast Side, San Antonio, Texas  78244, US
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Map Location:

Opening Hours:

  Saturday 7AM–7PM
  Sunday 9AM–5PM
  Monday 7AM–7PM
  Tuesday 7AM–7PM
  Wednesday 7AM–7PM
  Thursday 7AM–7PM
  Friday 7AM–7PM

About the Business:

Firestone Complete Auto Care is a Tire shop located at 6730 Fm78, Northeast Side, San Antonio, Texas  78244, US.

The business is listed under tire shop, brake shop, car battery store, car repair and maintenance, oil change service, vehicle inspection, wheel alignment service category. It has received 291 reviews with an average rating of 3.9 stars. Their services include Curbside pickup, In-store shopping, Delivery .

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Reviews:

  • Smooth E
  • 10 months ago
I went in for something really simple. And they said they do it, for the price I mentioned ($80 to 102) But, they don't just do that one thing. It has to be part of a full brake job costing over $300. I'm not going to call them shady. They need to have someone from corporate look into their business offerings.
  • Patricia Portis
  • 10 months ago
AMAZING... literally sooo thankful, pulled up right as they were closing (7:01) and they went above and beyond by still assisting me with my tire. 5 places that were still open and about to close wouldn't even help me but this Firestone location did. They are super legit 😉🙌🏼🙌🏼🙌🏼 #Shay
  • Mary Arenas
  • 11 months ago
I dropped my car off before 9 am, I am just now picking it up at 6 pm. I went in for them to do an alignment and check my tire that I bought from there that keeps giving me issues. Looks like all that was done was just put air in my tire and waste my complete day without a car. Every time I go i hate the experience and never feel at ease. And when I leave they just give me a paper showing how it’s not aligned. 😒
  • John Villanueva
  • 11 months ago
Dropped my car off for a tire rotation and a diagnostic at 9am with a preference to pickup in the evening. Called multiple times after 4pm for an update and got hung up on three times. The last time they said they would call me before closing with an update. Called 10mins before closing without an answer. Went to the shop to find my car locked in without me knowing. Had to wait till next morning to get my car and to find out they didn't find anything wrong with it. Unprofessional, please keep your customers updated.
  • M. L. Ramos Martinez
  • 1 year ago
I was blown away by the difference in attitude I saw at the FM 78 Converse, TX store. I have been in other Firestones and have been treated rudely simply (for stepping in) being there when short staffed, I had a low/flat tire and was there 3hrs. Ronnie and David don't know what your position s are at your store but THANK YOU, your staff was fast and accurate. Salt to the earth

Health and Safety:

  • Staff wear masks

Services:

  • Curbside pickup
  • In-store shopping
  • Delivery

Offers:

  • Oil change

Plannings:

  • Appointments recommended

FAQ:

Firestone Complete Auto Care is open the following days:

Saturday :  7AM–7PM
Sunday :  9AM–5PM
Monday :  7AM–7PM
Tuesday :  7AM–7PM
Wednesday :  7AM–7PM
Thursday :  7AM–7PM
Friday :  7AM–7PM

Here are some reviews from our users.

"I went in for something really simple. And they said they do it, for the price I mentioned ($ to ) But, they don't just do that one thing. It has to be part of a full brake job costing over $. I'm not going to call them shady. They need to have someone from corporate look into their business offerings."

"AMAZING... literally sooo thankful, pulled up right as they were closing (7:) and they went above and beyond by still assisting me with my tire. 5 places that were still open and about to close wouldn't even help me but this Firestone location did. They are super legit 😉🙌🏼🙌🏼🙌🏼 #Shay"

"I dropped my car off before 9 am, I am just now picking it up at 6 pm. I went in for them to do an alignment and check my tire that I bought from there that keeps giving me issues. Looks like all that was done was just put air in my tire and waste my complete day without a car. Every time I go i hate the experience and never feel at ease. And when I leave they just give me a paper showing how it’s not aligned. 😒"

"Dropped my car off for a tire rotation and a diagnostic at 9am with a preference to pickup in the evening. Called multiple times after 4pm for an update and got hung up on three times. The last time they said they would call me before closing with an update. Called mins before closing without an answer. Went to the shop to find my car locked in without me knowing. Had to wait till next morning to get my car and to find out they didn't find anything wrong with it. Unprofessional, please keep your customers updated."

"I was blown away by the difference in attitude I saw at the FM Converse, TX store. I have been in other Firestones and have been treated rudely simply (for stepping in) being there when short staffed, I had a low/flat tire and was there 3hrs. Ronnie and David don't know what your position s are at your store but THANK YOU, your staff was fast and accurate. Salt to the earth"

Firestone Complete Auto Care has 3.9 stars from 291 reviews.

The address of Firestone Complete Auto Care is 6730 Fm78, Northeast Side, San Antonio, Texas, US.

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