Fern Valley Strike & Spare Family Fun Center

Bowling Alley in Newburg, Louisville, Kentucky, US
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Contact and Address



Address: 6220 Shepherdsville Rd, Newburg, Louisville, Kentucky  40228, US
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Map Location:

Opening Hours:

  Saturday 11AM–1AM
  Sunday 1–11PM
  Monday 9AM–11PM
  Tuesday 11AM–11PM
  Wednesday 11AM–11PM
  Thursday 11AM–11PM
  Friday 11AM–1AM

About the Business:

Fern Valley Strike & Spare Family Fun Center is a Bowling alley located at 6220 Shepherdsville Rd, Newburg, Louisville, Kentucky  40228, US.

The business is listed under bowling alley, amusement center category. It has received 650 reviews with an average rating of 4.1 stars.

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Reviews:

HO
  • Hermonymus Of Sparta
  • 6 months ago
The only good thing I can say about this alley is that it has nice lanes. The customer service is terrible, and the workers are lazy. We arrived with a fairly large group and paid for our games ahead...
DB
  • Daisy Bradley
  • 6 months ago
Lane constantly malfunctioned, couldn't get anyone to help fix lane because the line for service desk was ridiculously long at all times. Went to food counter 3 different times for a soft drink, neve...
YA
  • Yaudel Alvarez
  • 6 months ago
Terrible service, we ordered some pizzas 🍕 and some fries, and we had to look for the person in charge of the place because after two hours the order still hadn't arrived, I don't recommend it, very b...
ME
  • Maria E. Torres
  • 7 months ago
Had a great time with the family. Also, Stefan (not sure of spelling) was awesome! He took great care of us and went above and beyond. Keep it up Stefan 👏🏽 We appreciate you😊
KR
  • Kristen Robinson
  • 8 months ago
Used to love this place. Today, it was a joke. My cousin had her daughter's birthday party there. There was no organization or communication. She had to repeatedly ask for the food they were supposed...

Offers:

  • Food

FAQ:

Fern Valley Strike & Spare Family Fun Center is open the following days:

Saturday :  11AM–1AM
Sunday :  1–11PM
Monday :  9AM–11PM
Tuesday :  11AM–11PM
Wednesday :  11AM–11PM
Thursday :  11AM–11PM
Friday :  11AM–1AM

Fern Valley Strike & Spare Family Fun Center is listed under

Here are some reviews from our users.

"The only good thing I can say about this alley is that it has nice lanes. The customer service is terrible, and the workers are lazy. We arrived with a fairly large group and paid for our games ahead of time. We were going to buy food, but the grill was closed for some unknown reason. Three or four works cooked their own food and just stood around doing nothing. We were told no food would be available despite these lazy bums cooking in front of us. And we were unable to order food."

"Lane constantly malfunctioned, couldn't get anyone to help fix lane because the line for service desk was ridiculously long at all times. Went to food counter 3 different times for a soft drink, never was waited on. Tried to use vending machine, it was empty. Change machine broken in arcade area, bartender acted very inconvenienced when asked for change for $1 bill. Floors in bowling area so sticky your shoes stuck to the ground. Tables the same way, as well."

"Terrible service, we ordered some pizzas 🍕 and some fries, and we had to look for the person in charge of the place because after two hours the order still hadn't arrived, I don't recommend it, very bad service..."

"Had a great time with the family. Also, Stefan (not sure of spelling) was awesome! He took great care of us and went above and beyond. Keep it up Stefan 👏🏽 We appreciate you😊"

"Used to love this place. Today, it was a joke. My cousin had her daughter's birthday party there. There was no organization or communication. She had to repeatedly ask for the food they were supposed to get, and the kids ended up not even getting to bowl. It was like no one realized they were coming for the party. Honestly, I hope all of this was just due to the issues everyone is facing regarding being short staffed. That means it is something they can work on and some grace is due. But I'm starting to wonder if places need to start limiting how many people can come in when they are short staffed. I understand they need to make money, but your long-term future is at stake when you have terrible service."

Fern Valley Strike & Spare Family Fun Center has 4.1 stars from 650 reviews.

The address of Fern Valley Strike & Spare Family Fun Center is 6220 Shepherdsville Rd, Newburg, Louisville, Kentucky, US.

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