Extra Space Storage

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Contact and Address


Website: extraspace.com

Address: 5910 Moravia Rd, Frankford, Baltimore, Maryland  21206, US
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About the Business:

Extra Space Storage is a Self-storage facility located at 5910 Moravia Rd, Frankford, Baltimore, Maryland  21206, US.

The business is listed under self-storage facility, automobile storage facility, boat storage facility, moving and storage service, moving supply store, records storage facility, rv storage facility, storage facility category. It has received 1096 reviews with an average rating of 4.9 stars.

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Reviews:

IP
  • Iaisha P
  • 6 months ago
I decided to get a storage unit close to where I live now (instead of where I use to live) I went online and started the process and it was easy and simple to follow. I received a call from Karla who...
DW
  • Dana Williams
  • 6 months ago
Christina was very helpful and knowledgeable to answered all my questions and concerns. She was very patient in finding exactly what we needed! Excellent customer service!
KB
  • Kanika Black
  • 6 months ago
I am unsure of who is writing these reviews, but i have not had any of these experiences ! one or two days late there quick to lock you out of the unit (which is fine because those are there rules ) b...
DK
  • Debbie Kelly
  • 6 months ago
Good Afternoon, my experience with Christina was extremely professional and I really enjoyed talking with her. She is exceptional with her customer service knowledge!!!
SJ
  • Sammy Junior
  • 7 months ago
Karla was very helpful. She went out of her way to provide excellent customer. We appreciate her and their business.

FAQ:

Here are some reviews from our users.

"I decided to get a storage unit close to where I live now (instead of where I use to live) I went online and started the process and it was easy and simple to follow. I received a call from Karla who helped me finish my lease and explain all the details, she even helped me with transferring to another unit that was cheaper. Her customer services was truly inspiring! I came and she walked me to my unit and explain everything I needed to know. I literally had no questions to ask her. She was very and and had a joyful spirit. Extra Space you made out good with this employee, Customer Service like this is truly remarkable!! Thank you Karla!!!! (The picture is the back of the building when you can enter the storage place from the second floor. This is where Karla met me to show me to my unit)"

"Christina was very helpful and knowledgeable to answered all my questions and concerns. She was very patient in finding exactly what we needed! Excellent customer service!"

"I am unsure of who is writing these reviews, but i have not had any of these experiences ! one or two days late there quick to lock you out of the unit (which is fine because those are there rules ) but you would think once your unit is paid for and you have no rent or late fees due they would take the lock of, but no my unit was paid for over 9 days ago. I OWE nothing I show up to put somethings in my unit and there is a lock on it WHY ? WHEN i owe nothing."

"Good Afternoon, my experience with Christina was extremely professional and I really enjoyed talking with her. She is exceptional with her customer service knowledge!!!"

"Karla was very helpful. She went out of her way to provide excellent customer. We appreciate her and their business."

Extra Space Storage has 4.9 stars from 1096 reviews.

The address of Extra Space Storage is 5910 Moravia Rd, Frankford, Baltimore, Maryland, US.

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