Dr. Pearl E. Grimes, MD

• Dermatologist

"Dr. Grimes is always thorough and takes her time catching up with me. Always kind and more than anything, Dr. Grimes is the best at what she does. My other dermatologist lacked Dr. Grimes knowledge. Thankful to have found the help I had been seeking."

"Awesome lady. She knows her stuff and is advanced and innovative for unusual or more extreme cases which suits me. Unfortunately, I had to use /2 hours of my vacation time at work for a twenty minute job. (I work ten minutes away.) The staff even asked me to come in earlier which was okay until I had to wait an hour and a half to see her. It's all about priorities when you choose a doctor... I will continue to see her but I do miss my -minute appointments from prior dermatologists. Also, staff was great other than a lady prioritizing an incoming call instead of placing them on hold and booking my next appointment -- I had to leave and go back to work."

"I went to Dr. Grimes office two months ago for treatment for Malasma. Consulted with Dr. Grimes and from the moment she looked at my face I felt very positive. She said in her very cherry voice "we can fix that for you". Had photos taken, she formulated a skin care which was for my problem, cleanser, lighter, etc, it has improved my skin tone and faded most of the Malasma. I return for a third visit in two weeks (July ) I am very pleased with the outcome. I really like Dr. Crimes professional and kind. Thank you Dr."

"I do not recommend Dr. Grimes. The receptionist called to let me know my original appointment would need to be moved due to a conflict. I tried calling back to reschedule, and after leaving multiple messages, didn't actually get ahold of anyone until days later. When I went in for my appointment, Dr. Grimes was over an hour late and didn't even remember which moles I needed removed. Also, I was charged a fee for photos and the biopsy, which I was not made aware of at my initial consultation. A month after my visit I was sent a bill for an exorbitant amount, which again I wasn't aware of. Before my first consultation I even asked multiple times if I would owe anything other than my co-pay, and they assured me my insurance would cover it. The billing department didn't do anything to accommodate the fact that they blindsided me, and so I'm stuck with a bunch of fees I wasn't aware of. As for Dr. Grimes herself, she was rushed and cold with me, and didn't make me feel comfortable during the mole removal. Definitely seek out a different dermatologist."

"They are the hardest doctors office to get in contact with that I have ever encountered. There was also a man named Bob??? who arrogantly spoke to me as if he ran the place in absence of receptionist but couldn't tell me what his role was except that "I basically run this place". The line is always sent to a 3rd party answering machine (when they aren't on their 2 hour daily lunch). Avoid like the plague if you want accessibility and accountability. Although Dr. Grimes seems very competent she has surrounded herself with a terrible staff."