CVS

Drug Store in North Dallas, Dallas, Texas, US
  • ·
  • 118 Reviews

Contact and Address


Website: cvs.com

Address: 11661 Preston Rd Suite 218, North Dallas, Dallas, Texas  75230, US

Map Location:

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Opening Hours:

  Thursday Open 24 Hours
  Friday Open 24 Hours
  Saturday Open 24 Hours
  Sunday Open 24 Hours
  Monday Open 24 Hours
  Tuesday Open 24 Hours
  Wednesday Open 24 Hours

About the Business:

CVS is a Drug store located at 11661 Preston Rd Suite 218, North Dallas, Dallas, Texas  75230, US.

The establishment is listed under drug store, beauty supply store, convenience store, cosmetics store, greeting card shop, perfume store, stationery store, vitamin & supplements store category. It has received 118 reviews with an average rating of 2.1 stars. Their services include Delivery, In-store shopping . Accepted payment methods include Debit cards .

Photos:

CVS
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Reviews:

  • Betsey Attel
  • 1 year ago
I had the worst experience of customer service I’ve ever been through. I have been having contradictory messages about routine Rxs and was trying to understand what is going on that they need constant contact with doc for refills. The woman was hostile, nasty kept interrupting me and loud. I ended up shouting too! I’ve never lost it before! I told her I’m not coming back and she said” good don’t come back!” My whole family has stopped using this CVS and I’ve been loyal. No more. To top it off the phone system won’t allow me to contact the pharmacy manager so now I will have to go in there to lodge my complaint. Ridiculous!
  • Sharon K
  • 1 year ago
If I could leave 0 stars I would. Rarely do I leave reviews, but this pharmacy in particular has the most off-putting staff I have ever encountered. Almost none of them have interpersonal or customer service skills whatsoever. there is a pharmacy “manager,” charmin (?), like the toilet paper brand, whose attitude was extremely abhorrent toward me. I was absolutely shocked that someone would behave like that in a professional setting. I have since stopped visiting this store altogether.
  • Kultur Family
  • 1 year ago
Terrible. I will actively avoid this location. There was an older blonde lady working the prescription counter where I went to pickup my prescription my doctor ordered 2 days prior. I assumed it was ready but she told me if I needed it sooner to have my doctor call another location. I had waited in line and had a couple of other items to check out. She told me I had to go to the front to check out because they were going to close for lunch (at 2?).
  • Janie Gomez
  • 1 year ago
The indian pharmacist is the rudest he didn’t want to talk to me wanted to hang up. He is always rude never nice. Im not being mean i dont know his name but he should be talked by Maneger he doesn’t have good customer service at all…
  • Sheila VanLyke
  • 1 year ago
The customer service at this location is absent! I was returning an item purchased at another location. I had my receipt, and explained to them that the original item didn't have any tags. At the time of purchase, the clerk used another item to scan the price and I was able to take the item without any tags home. The clerk and manager at this location said that I couldn't return the item without tags because they didn't carry the exact same item. I asked if they could call the other location (the phone number was on the receipt) and they refused to. They said that I would need to return the item to the original location; which incidentally is 40 minutes away. Seriously poor service, and contrary to the CVS brand.

Services:

  • Delivery
  • In-store shopping

Offers:

  • Passport photos

Short Features:

Beauty supplies & home health items Drugstore chain selling a variety of beauty & health products, plus some grocery & household items.

Payments:

  • Debit cards

Plannings:

  • Quick visit
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FAQ:

Thursday :  Open 24 Hours
Friday :  Open 24 Hours
Saturday :  Open 24 Hours
Sunday :  Open 24 Hours
Monday :  Open 24 Hours
Tuesday :  Open 24 Hours
Wednesday :  Open 24 Hours

"I had the worst experience of customer service I’ve ever been through. I have been having contradictory messages about routine Rxs and was trying to understand what is going on that they need constant contact with doc for refills. The woman was hostile, nasty kept interrupting me and loud. I ended up shouting too! I’ve never lost it before! I told her I’m not coming back and she said” good don’t come back!” My whole family has stopped using this CVS and I’ve been loyal. No more. To top it off the phone system won’t allow me to contact the pharmacy manager so now I will have to go in there to lodge my complaint. Ridiculous!"

"If I could leave 0 stars I would. Rarely do I leave reviews, but this pharmacy in particular has the most off-putting staff I have ever encountered. Almost none of them have interpersonal or customer service skills whatsoever. there is a pharmacy “manager,” charmin (?), like the toilet paper brand, whose attitude was extremely abhorrent toward me. I was absolutely shocked that someone would behave like that in a professional setting. I have since stopped visiting this store altogether."

"Terrible. I will actively avoid this location. There was an older blonde lady working the prescription counter where I went to pickup my prescription my doctor ordered 2 days prior. I assumed it was ready but she told me if I needed it sooner to have my doctor call another location. I had waited in line and had a couple of other items to check out. She told me I had to go to the front to check out because they were going to close for lunch (at 2?)."

"The indian pharmacist is the rudest he didn’t want to talk to me wanted to hang up. He is always rude never nice. Im not being mean i dont know his name but he should be talked by Maneger he doesn’t have good customer service at all…"

"The customer service at this location is absent! I was returning an item purchased at another location. I had my receipt, and explained to them that the original item didn't have any tags. At the time of purchase, the clerk used another item to scan the price and I was able to take the item without any tags home. The clerk and manager at this location said that I couldn't return the item without tags because they didn't carry the exact same item. I asked if they could call the other location (the phone number was on the receipt) and they refused to. They said that I would need to return the item to the original location; which incidentally is minutes away. Seriously poor service, and contrary to the CVS brand."

  • Debit cards

CVS has 2.1 stars from 118 reviews.

The address of CVS is 11661 Preston Rd Suite 218, North Dallas, Dallas, Texas, US.

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