Cornerstone Apartment Services, Inc.

Cornerstone Apartment Services, Inc. is listed under

• Property management company

Here are some reviews from our users.

"I used to enjoy renting from cornerstone years ago but with their expansion it’s become a really poorly managed mess. There is constant turnover when it comes to property management and very difficult to contact the right person for specific jobs. We have a shared outdoor area that is constantly ignored and not maintained, including an overflowing dog waste area that is barely ever cleaned. They’ve been doing construction on other units which is fine but there’s constantly glass and other supplies (fiberglass shards, old nails, etc) that are left in the outdoor area and never cleaned. This also causes a lot of issues with our trash because they use the same trash and it gets full really quickly with nowhere to put our trash. In other words, our outdoor areas are trashed and there’s no attention given to our building unless of emergencies. We spend thousands of dollars to live in the cheesman area and it would be nice if we could enjoy the few “amenities” that they offered."

"This review is for our maintenance tech Jose. He is hands down the best maintenance tech I’ve ever worked with. He’s prompt, knowledgeable, and kind. He’s handled so many issues for us and always goes above and beyond. Our experience in a Cornerstone building has been hugely improved by Jose and we are so grateful!"

"My apartment was recently bought by Cornerstone and I can confidently say that these are gentrifiers who have been buying up property all around my neighborhood and don't care about their tenants. I was given 2 months notice that I was being asked to vacate for *renovations* with no alternative options of places to move. I'm currently a graduate student and they're kicking me out of my home 3 months before I graduate while I'm also looking for employment. The portfolio manager who gave me the notice gave me an empty apology saying it was an "investment" and that he didn't have any other units available for me. This is also during a global pandemic. This company clearly does not care about human rights. I found a new apartment to move in to, but they are virtually impossible to contact to talk about breaking my lease early. Their office phone number leads you to a recorded message telling you to contact a portfolio manager listed on your online portal. There was no portfolio manager listed on my portal and the 2 contacts that I've called multiple times and left voicemails for have not responded. They also charged me a mysterious $ fee from October before they even owned the property and then an additional late fee saying that I had not paid my account balance in full and then emailed me a day later saying "sorry for the confusion". Not only are they making me virtually homeless during a time of transition but they are trying to steal money that is not owed to them and preventing any form of contact with the people who are suppose to be managing the property. I will never rent from this property again and am telling my network in Denver to avoid them at all costs."

"Let me start by saying, I love my actual apartment at Clay Street. It's cozy and the first place I've lived in a long time that really feels like home. Neighbors are great for the most part (only one or two that are just not very nice) and the location is EXCELLENT. Here is my breakdown (and a little but more) on my ratings and why I think you should think twice before considering moving here: - Amenities: there are none. The only thing we have is shared laundry. Nothing else. We have all asked for recycling multiple times and it never happens. We've asked for cameras on the property after several incidences of break-ins and dumpster diving, and I was literally told by management that people would just wear masks if they wanted to break-in. We pay for property electricity and yet the lights work maybe half of the time and there are electric outlets on the one outdoor shared space that don't even work (which I have reported to management). - Staff: I think you can tell from above my opinion on the staff. For the last two months we have had at least 4 incidences where we have lost hot water and heat and they refuse to give us any sort of discounted utility rate for the months where we literally had to take cold showers and FREEZE. They advertise this as a "Dog Haven" and yet the property manager is a complete jerk about anything dog related. Although, he's kind of just rude in general. Maintenance workers are prompt and have been really great dealing with the amount of issues this building has had! - Value: with the lack of amenities and staff not caring or listening to residences who are paying them money to live here, the value in my opinion is not good. All in all - I love my apartment and my neighbors and the location and that makes it livable, but it really sucks living somewhere where you don't feel heard or supported or even cared about at all by management. Do better Cornerstone! ** I have read Katherine’s review and do not need the same excuse from management as a response. This is simply so people understand what they would be getting into if they decided to move here. EDIT BASED ON MANAGEMENT RESPONSE: With all due respect, the grass was not growing when I moved in last February. There are also other dogs on the property that play and use the grass. I highly doubt that MY dog alone is costing the owner of this building $. But, i appreciate you responding on this review to address a personal issue you have with me, only proving my point on your lack of professionalism and respect. As a tenant of this building, I have every right to provide an honest review without feeling like I'm going to be personally attacked by management."

"Rented at Washington for 3 years. I wanted to give a better rating, but my time here was so bad, I will look back with nothing but joy that I left. Pros: -Maintenance usually had quick response times. -A lot of windows and natural lighting in the corner unit. Cons: -Building is VERY old and in dire need of an update. Our outlet MELTED when running an AC window unit (this building has no cooling of any kind). This was the final event that lead to my wife and I leaving. -The electric system in this building is ancient - it is not up to standard code, but it doesn't have to be (it was grandfathered in). They haven't updated it on their own, so the building is basically a tinderbox. -This building has no cooling of any kind and is ancient so summer is miserable without a good window unit. -Noise: The walls are thin is an understatement. We had rude neighbors who refused to turn down their bass ever after two years of formal and informal complaints. The management said they talked to the tenants, but the bass never stopped. Be wary of young adult party animals if you want to move here. The rude, self-entitled kind. Ultimately the management is very corporate and slow to get anything real done unless the whole apartment complex unites (which is how we got them to replace the old broken washer/dryer - they refused to for about a year and half first). -If you can't afford a parking spot, its street parking. My wife's car got totaled by a hit and run on Washington right in front of the complex, my car got sideswiped and still has a dent. -Kitchen: No dishwasher, small sink. No room for appliances. All around terrible kitchen for adults who cook their own meals. -Closet space seems great at first, but difficult to navigate. They are high, narrow, and deep."