Cinépolis Luxury Cinemas La Costa Town Square

Movie Theater in Carlsbad, California, US
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Featured Review:

  • D B
  • 3 months ago
Awesome hand delivered food and drink directly to my seat. Wish the sound was turned up a bit. They have a bar's selection on beer and spirits, also hand delivered to your seat. They serve popcorn in stainless steel bowls- felt like I was in my living roo.

Contact and Address


Website: cinepolisusa.com

Address: 3434 Via Mercato, Carlsbad, California  92009, US
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About the Business:

Cinépolis Luxury Cinemas La Costa Town Square is a Movie theater located at 3434 Via Mercato, Carlsbad, California  92009, US.

The business is listed under movie theater category. It has received 109 reviews with an average rating of 4.6 stars.

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Reviews:

  • D B
  • 3 months ago
Awesome hand delivered food and drink directly to my seat. Wish the sound was turned up a bit. They have a bar's selection on beer and spirits, also hand delivered to your seat. They serve popcorn in stainless steel bowls- felt like I was in my living roo.
  • Emily Brown
  • 4 months ago
I gave this Cinépolis two stars because we usually have a pleasant experience, but tonight was awful! We ordered two bottomless sodas and when we went to order refills we had to wait for 30+ minutes. No one came to our seats so my boyfriend got up to ask the server that was in the hallway. Still, nobody came to deliver the drinks! We called for a server again and when he finally brought out our drinks they were wrong. The server also didn’t bring our check to us so we had to get it from the manager at the front. He wasn’t apologetic and didn’t offer us a refund! Plus, the two sodas and popcorn were $30! It was very disappointing.
  • Stephanie Bristol
  • 4 months ago
For a newer theatre it is surprisingly not well kept. The seats are dirty, trash in between them and open foam where cup holders should be in arm rests. Half of the things we wanted to order they “were out of”. The food was cold and dirty. Most upsetting is how I’m COVID conscious they are. Food sits in the hallway as guest walk by, servers are inches from your food with no masks and it clearly not sanitized between movies. Overall, a gross experience that we will not revisit. Back to Regal!
  • Chelsea Andelin
  • 4 months ago
Tonight was such a disappointment. I haven't been to a cinepolis in over 8 years. Going to a luxury theater like this is a huge treat for me. I was so excited! When I first walked in I was kinda shocked to see how dirty the place was. And then when someone finally came to get our order I attempted to order four different things and they were out of every single thing I asked for. I finally settled on pizza and a chicken sandwich. Pizza was terrible and the sandwich and tots were cold and not great. I asked for ranch with my pizza and it came like an hour later. I was just shocked by the whole experience. It cost soo much money and definitely not worth it. I am hoping it was just an off night for them and maybe they were under staffed. Maybe in 8 years when I go again they will be better staffed and actually have the food they present on the menu.
  • Liam
  • 4 months ago
Minion movie was 11/10 but service was a little slow. Popcorn and drinks are extremely expensive but that is expected at Cinepolis.

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Offers:

  • Food

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Cinépolis Luxury Cinemas La Costa Town Square is listed under

Here are some reviews from our users.

"Awesome hand delivered food and drink directly to my seat. Wish the sound was turned up a bit. They have a bar's selection on beer and spirits, also hand delivered to your seat. They serve popcorn in stainless steel bowls- felt like I was in my living roo."

"I gave this Cinépolis two stars because we usually have a pleasant experience, but tonight was awful! We ordered two bottomless sodas and when we went to order refills we had to wait for + minutes. No one came to our seats so my boyfriend got up to ask the server that was in the hallway. Still, nobody came to deliver the drinks! We called for a server again and when he finally brought out our drinks they were wrong. The server also didn’t bring our check to us so we had to get it from the manager at the front. He wasn’t apologetic and didn’t offer us a refund! Plus, the two sodas and popcorn were $! It was very disappointing."

"For a newer theatre it is surprisingly not well kept. The seats are dirty, trash in between them and open foam where cup holders should be in arm rests. Half of the things we wanted to order they “were out of”. The food was cold and dirty. Most upsetting is how I’m COVID conscious they are. Food sits in the hallway as guest walk by, servers are inches from your food with no masks and it clearly not sanitized between movies. Overall, a gross experience that we will not revisit. Back to Regal!"

"Tonight was such a disappointment. I haven't been to a cinepolis in over 8 years. Going to a luxury theater like this is a huge treat for me. I was so excited! When I first walked in I was kinda shocked to see how dirty the place was. And then when someone finally came to get our order I attempted to order four different things and they were out of every single thing I asked for. I finally settled on pizza and a chicken sandwich. Pizza was terrible and the sandwich and tots were cold and not great. I asked for ranch with my pizza and it came like an hour later. I was just shocked by the whole experience. It cost soo much money and definitely not worth it. I am hoping it was just an off night for them and maybe they were under staffed. Maybe in 8 years when I go again they will be better staffed and actually have the food they present on the menu."

"Minion movie was / but service was a little slow. Popcorn and drinks are extremely expensive but that is expected at Cinepolis."

Cinépolis Luxury Cinemas La Costa Town Square has 4.6 stars from 109 reviews.

The address of Cinépolis Luxury Cinemas La Costa Town Square is 3434 Via Mercato, Carlsbad, California, US.

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