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About the Business:
Chinatown Lumber is a Lumber store located at 140 E Broadway, Manhattan, New York, New York 10002, US.
The business is listed under lumber store, building materials store, hardware store category. It has received 24 reviews with an average rating of 3.4 stars. Their services include Delivery, In-store shopping .
Reviews:
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- Aleja B.
- 1 year ago
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- Kuan Chung Tao
- 1 year ago
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- Luke “Archimedes” Marable
- 1 year ago
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- Scott McGehee
- 3 years ago
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- Cody Ray
- 3 years ago
Categories:
Services:
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Delivery
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In-store shopping
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Quick visit
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Chinatown Lumber is listed under
Here are some reviews from our users.
"Confused why people are saying they are rude... I came here to get wood and it was at a really great and affordable price, way better and easier than going to Home Depot. I don’t care about customer service YET EVEN STILL when I started speaking Chinese their faces lit up and they were the friendliest of people. I think those who are expecting some airplane-level customer service or something are having ridiculous expectations, and also lack the cultural sensitivity."
"Paid for materials 3 days ago, refuses to provide materials as promised or refund. Spoke to the owner over the phone, just hang up on me twice! Worst customer service ever!! SCAM! DO NOT SHOP AT THIS LOCATION!"
"Through a maze of lumber, despite looking put together, the staff i interacted with barely looked up and didn’t try to help at all after hearing what i needed"
"Well-stocked lumberyard and hardware store, great prices for Manhattan. Cash only. In my experience, not especially service-oriented. They seem more geared to working with professional builders than to working with home-improvement/project-oriented hobbyists. I wanted a board for a bookshelf cut to size, which they gladly did for a $1/cut fee, completely accurately. But when I asked if they could also cut me a couple of strips from the unused remainder board to use for supporting my shelf on each side, the answer was a flat (and sort of unfriendly) no. I would still recommend shopping here, and it's an experience just to walk through and see how they work with their space. It's like a journey back in time. But don't expect any hand-holding."
"A bit difficult to find your way through the place or locate what you need but just ask and they will help you find it, and they will have it somewhere. It looks like they have everything but maybe have had some of it for a while. These guys put Home Depot to shame the way they utilize their space."