Buybuy BABY

  • ·
  • 152 Reviews
Children's Furniture Store in South San Jose, San Jose, California, US
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Address: 5353 Almaden Expy Ste A100, South San Jose, San Jose, California  95118, US

Map Location:

Opening Hours:

  Saturday 10AM–8PM
  Sunday 11AM–7PM
  Monday 10AM–8PM
  Tuesday 10AM–8PM
  Wednesday 10AM–8PM
  Thursday 10AM–8PM
  Friday 10AM–8PM
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About the Business:

buybuy BABY is a Children's furniture store located at 5353 Almaden Expy Ste A100, South San Jose, San Jose, California  95118, US.

The business is listed under children's furniture store, baby store, toy store category. It has received 152 reviews with an average rating of 3.8 stars. Their services include Curbside pickup, Delivery, In-store pickup, In-store shopping . Accepted payment methods include NFC mobile payments .


Reviews:

MK
  • Michael Karimi
  • 3 months ago
Me and my wife went here today to shop for our first baby girl that is due in 2 months. We were so excited since it’s our first time that we shop for our first baby ever!! We walked in and found some...
SS
  • Star Sahar
  • 3 months ago
Absolutely worst customer service ever!! Don’t waste your time or hard earned money here. My husband and I are 7 months pregnant and came to this location to start the process of shopping for our bab...
AL
  • Amanda Lynn
  • 5 months ago
Do not waste your time or money at this place! We bought a crib for our daughter from here back in June she was born September . The crib showed up but the factory placed one set of holes of...
CJ
  • Caren Jreissati
  • 7 months ago
They are the WORST! I have never seen anything like this. Their customer service is horrible. We were told by Buybuy Baby to buy online the UPPAbaby stroller Greyson model because they didn't have it...
MB
  • Mary Barlescu
  • 8 months ago
Went to baby registry and the staff was knowledgeable and very helpful. I got my free baby registry gift. Thank you.

Health and Safety:

  • Mask required
  • Staff required to disinfect surfaces between visits
  • Safety dividers at checkout

Services:

  • Curbside pickup
  • Delivery
  • In-store pickup
  • In-store shopping

Offers:

  • Assembly service

Payments:

  • NFC mobile payments

Plannings:

  • Quick visit

FAQ:

buybuy BABY is open the following days:

Saturday :  10AM–8PM
Sunday :  11AM–7PM
Monday :  10AM–8PM
Tuesday :  10AM–8PM
Wednesday :  10AM–8PM
Thursday :  10AM–8PM
Friday :  10AM–8PM

buybuy BABY is listed under

Here are some reviews from our users.

"Me and my wife went here today to shop for our first baby girl that is due in 2 months. We were so excited since it’s our first time that we shop for our first baby ever!! We walked in and found some stuff at the store and bunch of stuff online that required a delivery to our house. When we made it to cashier she directed us to registry so that person there can order everything for us online for shipping to our house. We met “Manager” called “ Mujhabeen”. Extremely rude, unprofessional and unpleasant. She made us feel that we owe her something or that she doing us a favor by helping us. I am sorry but it’s us “customers” who pay for your bills and without us your nothing. We paid close to $2k dollars today for everything we wanted and I am not asking for much but respect and class!! I would never ever again shop at this store for my baby and will discourage anyone to do so!!"

"Absolutely worst customer service ever!! Don’t waste your time or hard earned money here. My husband and I are 7 months pregnant and came to this location to start the process of shopping for our baby girl and get her nursery set up. This is our first baby and spent close to 3 hours here getting EVERYTHING we would need. Of course the crib, car seat and stroller along with some other big box items would not fit in our car so we were sent over to the registry department to meet with the manager Mujhabeen who would assist us in placing an online order for delivery. Mujhabeen was AWFUL RUDE and plain MEAN. I never ever would think someone with that kind of disrespect would first off be a manager let alone work at a place where soon to be parents and current parents come to for important things and items. During our entire interaction Mujhabeen kept rolling her eyes, huffing and puffing, complaining about her position and job and when my husband had any questions she would get annoyed and angry with him. I left the store in tears.. we had issues in the past and finally made it to our 3rd trimester so shopping for our miracle baby should have been a memory to remember but instead it felt like a nightmare. I wish and pray no one else gets treated this way. No one deserves that and Mujhabeen needs help or a new job because this is completely unacceptable. I would NEVER recommend this place to my friends and family. Honestly, I see so many bad reviews and no change apparently so I would definitely not recommend BuyBuyBaby’s company to anyone."

"Do not waste your time or money at this place! We bought a crib for our daughter from here back in June she was born September . The crib showed up but the factory placed one set of holes of the right side rail on the wrong side so it was not usable. We also bought the matching dresser and it came damaged. We ordered a replacement and that one came damaged as well! We have been trying to process a return with them since October but they’re shipping company has not shown up twice now!! They have good quality but apparently do not employee people that actually care about others or their jobs. Honestly just save yourself the time and money and buy the crib and dresser some where else! Our baby is still without a crib and she is 2 months now. This place is a joke."

"They are the WORST! I have never seen anything like this. Their customer service is horrible. We were told by Buybuy Baby to buy online the UPPAbaby stroller Greyson model because they didn't have it at the store. It was during the my fund reward period where if you spend over $ you get a $ reward back on a gift card. We buy the stroller online and it turned out that the order got cancelled without giving us notice! I only found out that the order got cancelled because i called them!! the customer service rep informed me that someone from his team will call me back within to hours to explain what happened & figure out a solution. It's been days and no one called us!!! Never buying anything from this store again!! I ended up buying the stroller from somewhere else! HORRIBLE STORE!!"

"Went to baby registry and the staff was knowledgeable and very helpful. I got my free baby registry gift. Thank you."

Accepted payments methods at buybuy BABY include

  • NFC mobile payments

buybuy BABY has 3.8 stars from 152 reviews.

The address of buybuy BABY is 5353 Almaden Expy Ste A100, South San Jose, San Jose, California, US.

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