Contact and Address
About the Business:
Brownstone Realty LTD is a Apartment rental agency located at 789 Sherman St, Central, Denver, Colorado 80203, US.
The business is listed under apartment rental agency, commercial real estate agency category. It has received 68 reviews with an average rating of 3.4 stars.
- Jessica Brown
- 7 months ago
- Christopher C
- 7 months ago
- Bianka Donka
- 11 months ago
- Caroline Stockglausner
- 1 year ago
- Sarah Gledhill
- 1 year ago
Here are some reviews from our users.
"I had a good experience living here. The management team was responsive and the rent was more reasonable than other places in the same area. The neighborhood (Cap Hill/Cheesman) was *rough* but my neighbors were kind and everyone looked out for each other."
"After Cornerstone bought out the last apartment complex and kick everyone out for paying rent. I came here and they have been notting but AMAZING!!!!"
"Did a showing with them and honestly their pricing doesn't make sense. A ground level apartment with a complete lack of privacy from the outside is the same price as top floor units. When I brought this up the showing agent lied saying privacy wasn't THAT MUCH of an issue so the price wouldn't be lowered. Couldn't even have a conversation about it. Besides these apartments are DINGY and aren't worth it. These people are part of the problem of this RIDICULOUS rent inflation."
"If you want to have a landlord that is not trying to cheat you of your money at every turn and respects you as a tenant please reconsider before renting from Brownstone. I have filed a complaint against Brownstone Realty to the Better Business Bureau listing the below complaints as well. Before renting through Brownstone please read the following: 1) We lived in an apartment that had an unlocked first door to the entryway/mail room. Within the first month we lived there packages were being stolen from the porch and the mail room. We asked Brownstone if they could install a lock on this first door to protect the packages. They said they would look into it, but they did nothing even after multiple follow ups. We eventually had a man who was sleeping in the entry way and blocking the exit – my roommate was entering our apartment through our bedroom window to avoid this. We asked them again to install a lock on the door so we could come and go without having to step over a sleeping person in the entryway. They said they would, but two months passed, and they didn’t do anything. They were showing apartments during this time and took down the sign we had to warn other tenants to hide this from people they were showing apartments to. 2)After having multiple issues with Brownstone, we didn’t trust them to be fair we the return of our Security deposit, so we scrubbed the entire apartment to the point where it was significantly cleaner than when we moved in and documented everything. They still withheld almost half of the deposit. According to Denver law you can only withhold a security deposit for “non-normal wear and tear” or “excessive cleaning expenses”. Here are examples for which they kept our deposit: - Holes in bedroom walls - Scratches and dings on the walls - The seal of the fridge dirty - Kitchen sink needs to be polished - Hood, stove, and backsplash need EXTRA cleaning - Toilet base needs EXTRA cleaning I have spoken to multiple landlords about this since and they all agreed that only a crook would consider the list they gave us excessive damage. 3) Before we moved in, we asked about the utility bill would be. We were told the utility bill would at the highest be the highest $ in the winter. On average we were paying $ - for our utility bill throughout the year. We were super conscious of energy usage, but the energy bill was split among the building and other units. This stuff is tricky with old buildings, but they were super dishonest about this before we signed our lease. I emailed Brownstone about this, and they said they would recalculate how our utilities were charged. This was a blatant lie because there was no change forward. 4) It was raining late one night, and I parked in a parking spot that wasn’t being used for the year and a half I lived in the building. Brownstone’s property manager called to have my car towed early the next morning after my car had been there for less than hours. I called Patty in the Brownstone office about this, and she lied to me saying the property manager didn’t call even though the towing company described the person who did. This is in violation of Brownstone’s lease they have you sign that protects tenants from having their car towed without hours’ notice. When I confronted Brownstone about this they stopped responding to my emails. They have no accountability. 5) My roommate works nights, and I can’t even tell you the number of times the office would call my roommate during the day after we asked them not to and call me instead. They also would try to tell us about showings for the apartment with less than hours notice. Just overall super inconsiderate to their tenants."
"Brownstone has been a great property management company to work with. David is a gem and is always so friendly and responsive. Maintenance and management are also nice, prompt and reasonable. I would recommend them! Extenuating circumstances are taking me back east, but I would happily renew my lease otherwise."