Brothers Home Improvement, Inc.

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Featured Review:

  • Aiden Martin
  • 4 months ago
Happy enough with the windows and sliding door. Long lead time but that seems typical at the moment. Work crew was pretty sloppy though. They got expanding foam on my brand new garage door. It didn't show until the sun turned the foam brown. Ensure you walk the site thoroughly before the crew leaves or perhaps try another company.

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Address: 125 Component Dr, North San Jose, San Jose, California  95131, US
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About the Business:

Brothers Home Improvement, Inc. is a Window installation service located at 125 Component Dr, North San Jose, San Jose, California  95131, US.

The business is listed under window installation service, window supplier category. It has received 48 reviews with an average rating of 4.6 stars.

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Reviews:

  • Aiden Martin
  • 4 months ago
Happy enough with the windows and sliding door. Long lead time but that seems typical at the moment. Work crew was pretty sloppy though. They got expanding foam on my brand new garage door. It didn't show until the sun turned the foam brown. Ensure you walk the site thoroughly before the crew leaves or perhaps try another company.
  • Hammer Von Jammer
  • 1 year ago
Brothers is one of two approved vendors at my condo complex. Just now I witnessed a Brother's truck roll up. Driver opens his door, and two big pieces of trash roll out onto the ground. HE KICKS THEM BOTH UNDER HIS TRUCK. Like I am going to use them after that? Obscenely un-professional.
  • Deborah Hersh
  • 1 year ago
About 13 years ago, I had most of the windows in my house replaced by Brothers Home Improvement. They did a great job, and I’ve been very happy with the windows. Just recently, there was a problem with one of the windows not closing and locking properly. The mechanism that allows the window to slide and stay up appeared to be broken. (I’m pretty sure this happened after our house cleaners removed the window to clean it; I think they forced it back into the frame incorrectly.) I called Brothers to see if they might be able to fix or replace it. Tina called me back right away, easily found the paperwork on my windows (impressive!), and told me that this window had a lifetime warranty so they would send someone out to repair it at no charge. She was able to schedule the visit for the following Monday. José showed up on Monday (even a little early) and had the window fixed within ½ hour! He also showed me what had broken and how to properly take the window out and put it back in so it wo...
  • Deep Rastogi
  • 3 years ago
I would highly recommend Brothers Home Improvement, San Jose location. I got double pane windows installed by Brothers Home Improvement in 2012. They did an excellent job the first time around. After 6 months, I felt one of the windows was not noise-proof enough, and they were willing to upgrade that window to triple pane window, and I only needed to pay the price difference, they were willing to absorb the cost of the wasted double pane window. They made good on their promise and all was sorted. Recently, one of the sliding door locks got damaged, and I emailed them about it. They called me within an hour and scheduled an appointment for me at my convenience. Their technician fixed not only that sliding door, but also checked and fixed another screen door that had been giving some trouble. All this at no cost to me as they said I was covered under their warranty! And they did not ask me for any paper work, proof of purchase, address etc. They just found me in their system by my em...
  • David Kanuse
  • 3 years ago
Brothers Home Improvement sales rep was very polite and knowlegible about my window replacement needs. Pricing was reasonable and all the windows in the house were completely installed in one day. The crew did a very good job. I would recommend Brothers to anyone needing window replacement.

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Brothers Home Improvement, Inc. is listed under

Here are some reviews from our users.

"Happy enough with the windows and sliding door. Long lead time but that seems typical at the moment. Work crew was pretty sloppy though. They got expanding foam on my brand new garage door. It didn't show until the sun turned the foam brown. Ensure you walk the site thoroughly before the crew leaves or perhaps try another company."

"Brothers is one of two approved vendors at my condo complex. Just now I witnessed a Brother's truck roll up. Driver opens his door, and two big pieces of trash roll out onto the ground. HE KICKS THEM BOTH UNDER HIS TRUCK. Like I am going to use them after that? Obscenely un-professional."

"About years ago, I had most of the windows in my house replaced by Brothers Home Improvement. They did a great job, and I’ve been very happy with the windows. Just recently, there was a problem with one of the windows not closing and locking properly. The mechanism that allows the window to slide and stay up appeared to be broken. (I’m pretty sure this happened after our house cleaners removed the window to clean it; I think they forced it back into the frame incorrectly.) I called Brothers to see if they might be able to fix or replace it. Tina called me back right away, easily found the paperwork on my windows (impressive!), and told me that this window had a lifetime warranty so they would send someone out to repair it at no charge. She was able to schedule the visit for the following Monday. José showed up on Monday (even a little early) and had the window fixed within ½ hour! He also showed me what had broken and how to properly take the window out and put it back in so it wouldn’t get damaged again. He also rescreened a couple of windows that had been damaged by our cat for a minimal charge. This is absolutely great customer service, and for a great product! I couldn’t be happier, and will certainly call on BHI again for any window or door needs that I have. I highly recommend them."

"I would highly recommend Brothers Home Improvement, San Jose location. I got double pane windows installed by Brothers Home Improvement in . They did an excellent job the first time around. After 6 months, I felt one of the windows was not noise-proof enough, and they were willing to upgrade that window to triple pane window, and I only needed to pay the price difference, they were willing to absorb the cost of the wasted double pane window. They made good on their promise and all was sorted. Recently, one of the sliding door locks got damaged, and I emailed them about it. They called me within an hour and scheduled an appointment for me at my convenience. Their technician fixed not only that sliding door, but also checked and fixed another screen door that had been giving some trouble. All this at no cost to me as they said I was covered under their warranty! And they did not ask me for any paper work, proof of purchase, address etc. They just found me in their system by my email and had it all taken care of. I would highly recommend their service!"

"Brothers Home Improvement sales rep was very polite and knowlegible about my window replacement needs. Pricing was reasonable and all the windows in the house were completely installed in one day. The crew did a very good job. I would recommend Brothers to anyone needing window replacement."

Brothers Home Improvement, Inc. has 4.6 stars from 48 reviews.

The address of Brothers Home Improvement, Inc. is 125 Component Dr, North San Jose, San Jose, California, US.

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