Big D Towing

Towing Service in West Woodland, Seattle, Washington, US
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Big D Towing

Contact and Address


Website: bigdtowing.com

Address: 908 NW 49th St, West Woodland, Seattle, Washington  98107, US
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Map Location:

Opening Hours:

  Saturday Open 24 Hours
  Sunday Open 24 Hours
  Monday Open 24 Hours
  Tuesday Open 24 Hours
  Wednesday Open 24 Hours
  Thursday Open 24 Hours
  Friday Open 24 Hours

About the Business:

Big D Towing is a Towing service located at 908 NW 49th St, West Woodland, Seattle, Washington  98107, US.

The business is listed under towing service category. It has received 162 reviews with an average rating of 3.8 stars.

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Reviews:

BC
  • Brian Craw
  • 5 months ago
Nobody likes to have their car towed, but the dude who came to pick my car up legit tried to do everything he could to get it started, and even tested the battery... They have fair prices, and dude I...
RR
  • Ranjith R
  • 5 months ago
I have used Big-D towing in the past when my car stalled and I received awesome service from them. However, my car was recently towed on private property which is currently in dispute. To be honest, I...
SG
  • Suhas Gulur Ramakrishna
  • 5 months ago
I called them for service and they outsourced it to Jim's Northgate Towing and had the following experience with them. Wish I could give a negative star. I had the most horrendous experience with thi...
TK
  • Tim K
  • 6 months ago
I got into an accident and was towed by this company. The following morning I felt sick so went and got a covid test, turns out I was positive. I called the company and explained the situation and tha...
RS
  • Reginald Scroggins
  • 7 months ago
Big D towing is outstanding have used his towing for over years always quick replies, great price and service. I have 4 grown daughters he has towed or serviced each one at one time or another and...

Categories:

FAQ:

Big D Towing is open the following days:

Saturday :  Open 24 Hours
Sunday :  Open 24 Hours
Monday :  Open 24 Hours
Tuesday :  Open 24 Hours
Wednesday :  Open 24 Hours
Thursday :  Open 24 Hours
Friday :  Open 24 Hours

Big D Towing is listed under

Here are some reviews from our users.

"Nobody likes to have their car towed, but the dude who came to pick my car up legit tried to do everything he could to get it started, and even tested the battery... They have fair prices, and dude I dealt with was very cool. My only concern is the wait time, but to be fair it was evening rush hour when I had it picked up."

"I have used Big-D towing in the past when my car stalled and I received awesome service from them. However, my car was recently towed on private property which is currently in dispute. To be honest, I did not think I had parked on private property hence I was frantically worried that my car was stolen and just concerned as to what happened. I called up Big-D towing around : AM to ask if my car was impounded. The person who answered seemed the least interested to help me out. I asked if my car was impounded and after giving him the details, he said ‘let me check’ and kept me on hold for min. I kept asking if anyone was there but no answer. I kept calling back but he wouldn’t pick up. Still no news about my car. Then I called using another number and he picked up immediately. I asked him again about my car and he confirmed it was there this time. He told me I could come pick it up in the morning to avoid after hours charges, for which I thanked him. But this gave me the impression that he was trying to avoid my cell phone number that I called from initially and I don’t know why. Keep in mind I’m new to all of this. I didn’t know how to deal with this process. I’m just frantically trying to get my car back. I asked if he knew the reason why it was towed because I believed it might have been a misunderstanding. I was being civil and cooperative but he took it in the wrong way. But this man was extremely rude. He replied saying ‘Yeah man cuz we totally towed your car for no *** reason, goodbye and don’t call back.’ Then he hurled some more abuses at me and it borderline felt like harassment. I don’t understand what warranted him to pick that tone up with me. I did not appreciate that but I decided it was best to wait until the morning and get my car back. I went to the office and the person during office this time was much better and helpful. I asked if he knew what the process was if I wanted to dispute this charge and he also picked up a rude tone to answer me. I felt disrespected and belittled. Again, I do think I asked in the nicest possible way so a little warmth and courtesy can go a long way. To the owner if you’re reading this. I understand that you must deal with all kinds of people that can be frustrating to deal with. However, having worked in a customer facing role, I do think your employees can be trained better. I was lost, confused and seeking for help but instead of feeling reassured, I just felt more put down and belittled. Based on your other reviews, I believe you have some of the best services in town. Keep up the good work. Please just consider this review as something that can be potentially improved."

"I called them for service and they outsourced it to Jim's Northgate Towing and had the following experience with them. Wish I could give a negative star. I had the most horrendous experience with this Towing company. I had called for jump start my car. The guy who came to do the service was rude. He intimated, yelled, harassed and petrified me. I was never shaken more than this in my life and took a week to shrug off this scary experience and honestly I would never get over it. I still shiver if I recall about the incident."

"I got into an accident and was towed by this company. The following morning I felt sick so went and got a covid test, turns out I was positive. I called the company and explained the situation and that I did not feel safe to go in because I did not want to expose them to covid, I asked if the storage fee could be waived but they said no. Again, not to expose them I did not go in to keep them safe. When I finally went in to pay for everything I asked to speak to a manager to explain the situation, the person at the front desk said no. We discussed options about what to do about the car and he said all I could do was sign over the title. It also feels weird the person at the front did not sign the title over to the company... I feel like I should do something but don't know what to do so I am here."

"Big D towing is outstanding have used his towing for over years always quick replies, great price and service. I have 4 grown daughters he has towed or serviced each one at one time or another and my muscle cars"

Big D Towing has 3.8 stars from 162 reviews.

The address of Big D Towing is 908 NW 49th St, West Woodland, Seattle, Washington, US.

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