Berts Car Wash

Car Wash in West Loop, Chicago, Illinois, US
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Photos:

Featured Review:

  • Ashlyn H.
  • 7 months ago
Let me start by saying that the customer service is HORRIBLE. The guy who answers the phones always has an attitude. I got my seats shampooed and my car washed, and it was okay, there were still things that could’ve been cleaned better. The worst part was, I had my parking permit TAPED to my dashboard. I leave, come back to my apartment, and I can’t get in. Why did some one remove it from my car ?? Not only did they remove it, its no longer in the car and when I called asking if they could find it, they have no idea where it is ! The guy then blamed me for leaving valubles in the car (its a plain white card) and went on to tell me “I don’t know why people do the things they do and I also don’t know why I have to work every day when others don’t.” Now, I have to have the card replaced. Their customer service is nonexistent, but the actual employees, other than the guy that answers the phone/works up front, are nice.

Contact and Address


Website: bertscarwash.com

Address: 1231 W Grand Ave, West Loop, Chicago, Illinois  60642, US
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Map Location:

Opening Hours:

  Friday 7AM–6PM
  Saturday 7AM–6PM
  Sunday 8:10AM–8:10PM
  Monday 7AM–6PM
  Tuesday 7AM–6PM
  Wednesday 7AM–6PM
  Thursday 7AM–6PM

About the Business:

Berts Car Wash is a Car wash located at 1231 W Grand Ave, West Loop, Chicago, Illinois  60642, US.

The business is listed under car wash, car detailing service category. It has received 359 reviews with an average rating of 4.3 stars.

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Reviews:

  • Ashlyn H.
  • 7 months ago
Let me start by saying that the customer service is HORRIBLE. The guy who answers the phones always has an attitude. I got my seats shampooed and my car washed, and it was okay, there were still things that could’ve been cleaned better. The worst part was, I had my parking permit TAPED to my dashboard. I leave, come back to my apartment, and I can’t get in. Why did some one remove it from my car ?? Not only did they remove it, its no longer in the car and when I called asking if they could find it, they have no idea where it is ! The guy then blamed me for leaving valubles in the car (its a plain white card) and went on to tell me “I don’t know why people do the things they do and I also don’t know why I have to work every day when others don’t.” Now, I have to have the card replaced. Their customer service is nonexistent, but the actual employees, other than the guy that answers the phone/works up front, are nice.
  • Raminta K
  • 7 months ago
Great car wash. We’ve been coming here for years and always drive away happy.
  • Jill Garrett
  • 7 months ago
Our family has been going to Bert’s for years, and today I saw the line wasn’t too long, first nice day of spring is a great time for a fresh start! They cleaned all the salt off my weather tech floor mats. Always stellar service, highly recommend! Worth the wait in line 👍
  • ChiMarc Cannon
  • 8 months ago
Prices are a little high but they never fail to give a great car wash
  • Brittany Pierre
  • 11 months ago
Let me start off by saying I know you get what you pay for. $21 and the car is still filthy. Please check out Sparkl Car Wash. mobile car wash company that comes to you wherever you are. Woman owned!

FAQ:

Berts Car Wash is open the following days:

Friday :  7AM–6PM
Saturday :  7AM–6PM
Sunday :  8:10AM–8:10PM
Monday :  7AM–6PM
Tuesday :  7AM–6PM
Wednesday :  7AM–6PM
Thursday :  7AM–6PM

Berts Car Wash is listed under

Here are some reviews from our users.

"Let me start by saying that the customer service is HORRIBLE. The guy who answers the phones always has an attitude. I got my seats shampooed and my car washed, and it was okay, there were still things that could’ve been cleaned better. The worst part was, I had my parking permit TAPED to my dashboard. I leave, come back to my apartment, and I can’t get in. Why did some one remove it from my car ?? Not only did they remove it, its no longer in the car and when I called asking if they could find it, they have no idea where it is ! The guy then blamed me for leaving valubles in the car (its a plain white card) and went on to tell me “I don’t know why people do the things they do and I also don’t know why I have to work every day when others don’t.” Now, I have to have the card replaced. Their customer service is nonexistent, but the actual employees, other than the guy that answers the phone/works up front, are nice."

"Great car wash. We’ve been coming here for years and always drive away happy."

"Our family has been going to Bert’s for years, and today I saw the line wasn’t too long, first nice day of spring is a great time for a fresh start! They cleaned all the salt off my weather tech floor mats. Always stellar service, highly recommend! Worth the wait in line 👍"

"Prices are a little high but they never fail to give a great car wash"

"Let me start off by saying I know you get what you pay for. $ and the car is still filthy. Please check out Sparkl Car Wash. mobile car wash company that comes to you wherever you are. Woman owned!"

Berts Car Wash has 4.3 stars from 359 reviews.

The address of Berts Car Wash is 1231 W Grand Ave, West Loop, Chicago, Illinois, US.

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