ASAP Computer Services

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ASAP Computer Services

Contact and Address



Address: 18756 Stone Oak Pkwy #200, Stone Oak, San Antonio, Texas  78258, US
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About the Business:

ASAP Computer Services is a Computer support and services located at 18756 Stone Oak Pkwy #200, Stone Oak, San Antonio, Texas  78258, US.

The business is listed under computer support and services, computer repair service, telecommunications contractor category. It has received 45 reviews with an average rating of 4.7 stars. Their services include Onsite services, Online appointments .

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Reviews:

J
  • JK
  • 2 months ago
Wow, What A Mess I called seeking help with a computer and reached Maria the first time and then Kim the second time. No one seemed remotely able to connect me to an actual technician. The second gal...
CS
  • Connor Sproles
  • 10 months ago
I needed help with my new laptop and Mr Young got it working extremely quickly. I live in Fort Sam Houston, and he was very flexible with my limitations. I can’t think of anything that could have made...
R
  • RPM
  • 1 year ago
We have been using ASAP for years and they have always worked very well for our entire office. Responsive and accommodating to our schedules and understand the importance of issues working with compa...
SJ
  • Sean Johnson
  • 2 years ago
My Lenovo Legion Y gaming laptop was having a booting issue (a error code). I tried everything remotely possible to fix it (some of it with the help of Google and YouTube). I highly recommend som...
RY
  • RE Y
  • 3 years ago
I spent hours with Dell and Linksys over the phone, trying to fix and diagnose problems my computer was having (they could not fix the problems). I called ASAP Computer Services and Courtney came to...

Health and Safety:

  • Appointment required
  • Mask required
  • Temperature check required
  • Staff wear masks
  • Staff get temperature checks
  • Staff required to disinfect surfaces between visits

Services:

  • Onsite services
  • Online appointments

FAQ:

Here are some reviews from our users.

"Wow, What A Mess I called seeking help with a computer and reached Maria the first time and then Kim the second time. No one seemed remotely able to connect me to an actual technician. The second gal seemed to be a remote answering service person who could not even find a telephone number for me to call. I told her to take her time and find it and I would call back. minutes later she gave me a number that did not work. Listen, if your front door people are this bad and you do not pay attention to that detail, your computer service can't good either. ASAP Computer Services is a hot mess. Thank you for responding. Now that's the way a business owner should respond to a problem in communication. ASAP should be worth another try. However, now the question is: Will the owner simply raise the concern with the answering service and hope that they get it right. Or will they change course and find another way to allow prospective customers to actually directly reach a tech? For right now perhaps just give out your office number and dare to let customers like me reach you."

"I needed help with my new laptop and Mr Young got it working extremely quickly. I live in Fort Sam Houston, and he was very flexible with my limitations. I can’t think of anything that could have made my experience any better. I would highly recommend ASAP to anyone needing help with their computer."

"We have been using ASAP for years and they have always worked very well for our entire office. Responsive and accommodating to our schedules and understand the importance of issues working with companies. We hope to keep our relationship going for a long time. Great customer Service."

"My Lenovo Legion Y gaming laptop was having a booting issue (a error code). I tried everything remotely possible to fix it (some of it with the help of Google and YouTube). I highly recommend some people try to fix minor issues themselves before taking it to a professional, it will save you and them a lot of headache (go to reddit and read r/talesfromtechsupport if you don't believe me). Anyway, I dropped it off Monday and told them my problem, Cory Young called me mins after drop off and told me he will have it back to me the next day. He replaced the hard drive with an upgraded one and installed a better version of the OS that I provided and saved me a headache. He was very professional, accommodating, and very prompt. I highly recommend them for any computer issues you have with either professional network and systems to home desktop and laptop repair."

"I spent hours with Dell and Linksys over the phone, trying to fix and diagnose problems my computer was having (they could not fix the problems). I called ASAP Computer Services and Courtney came to my house and was able to repair my computer quickly and efficiently.. He absolutely knows what he is doing, and I would highly recommend this company without any reservations."

ASAP Computer Services has 4.7 stars from 45 reviews.

The address of ASAP Computer Services is 18756 Stone Oak Pkwy #200, Stone Oak, San Antonio, Texas, US.

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