Contact and Address
Map Location:
About the Business:
ABC Pet Resort & Spa is a Pet boarding service located at 17024 Bamwood Rd, Bamwood, Houston, Texas 77090, US.
The business is listed under pet boarding service, dog trainer, dog day care center, pet groomer category. It has received 198 reviews with an average rating of 4.8 stars.
Photos:
Reviews:
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- Filipino Goddess
- 1 year ago
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- Jake
- 1 year ago
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- Angelica Lofton
- 1 year ago
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- Perso Natalie
- 1 year ago
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- Margie Adamson
- 1 year ago
Links:
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abcpetresort.com
FAQ:
"WORST Grooming experience I have ever had in life!!!!!!! My fur baby has came to this establishment several times for play dates, boarding and grooming. As of today I am very shocked and lost of words. I took my fur baby to get groomed and when picking him up his hair was chopped up and uneven and nails we’re still long. I was very specific on how I wanted my baby to look and also showed a picture. remind you I have taken him here before and the service was good. Let alone I was informed there was dogs in total to get groomed in one day and the company only had one groomer to cut all fur baby’s. Honestly I’m very devastated how I was spoken to by the owner Maryann when I brung my fur baby the next day for her to see the damage that was done. She spoke to me in a very hostile manner and was not pleasant to speak with attitude was so nonchalant to were Even the groomer told her to let me speak and to calm down. Very embarrassing and unprofessional. When I asked the owner to come take a look at the service that was done she acted as if she didn’t want to be bothered and made a comment u need to speak to the groomer she is the one who cut him. As a owner that was inconsiderate and shows lack of professionalism and blames everything on the worker and showed no remorse. I decided to go to pets smart and see if they could help fix my fur baby hair cut and I’m so glad I did what was the odds when I told them what happened as they saw with there own eyes the hair cut the lady use to work for the company and reputation for this establishment is known around the area this company gets a lot of complaints about the grooming services not being good. Honestly I was treated in a disrespectful manner and I am African American and I felt there was racism involved in the way I was treated and I never once was rude I stayed calmed even though my fur baby was done wrong."
"Had a good experience. The employees were very pleasant. They were very loving to my dogs and presented an attitude that they care. The four stars comes from one of my dogs having a pretty good scratch on her face. Probably from rough housing with one of her sisters but, no one said anything about."
"Our 3 year old Maltipoo (Mona Lisa) has stayed here a few times already, and every visit has been amazing. Finding this place has been a true blessing for our family. It is so difficult finding a good boarding place for fur babies, but we have hit the jackpot. The customer service is excellent. When our flight got cancelled and we had to extend Mona's stay, they were so understanding and accommodating. This has been the only place that I don't feel anxiety when dropping my baby off. Danielle did a great job this last visit with updating us on her eating habits, walks and overall stay."
"This is a nice place to drop off your dog for daycare. Everyone seems happy to be working there. The getting in and out is a bit of a hassle if you are traveling during rush hour traffic, which FM tends to always feel like traffic is in a rush."
"My peke has been going to ABC since he was 6 months old, and he is now . He loves it and I can totally relax when we travel because I know they take really excellent care of him!"