500 Folsom Apartments

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500 Folsom Apartments

Featured Review:

  • Mandy Zhao
  • 5 months ago
I really appreciate the concierge for their helps (especially Matthew, he’s very passionate about his job) . Not only they look after us for our safety, they are also in charge of helping the residents like getting us dolly/hand trucks, holding the door for us, getting the elevators for us, etc. They even memorize/know all residents so they are alert of the strangers coming in (asking them to sign in when they go up). I love living in this building because of all the nice staffs here =]

Contact and Address



Address: 500 Folsom St, The East Cut, San Francisco, California  94105, US
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Map Location:

Opening Hours:

  Saturday 9AM–6PM
  Sunday 10AM–4PM
  Monday 9AM–6PM
  Tuesday 9AM–6PM
  Wednesday 10AM–6PM
  Thursday 9AM–6PM
  Friday 9AM–6PM

About the Business:

500 Folsom Apartments is a Apartment building located at 500 Folsom St, The East Cut, San Francisco, California  94105, US.

The business is listed under apartment building, apartment complex, apartment rental agency, housing complex category. It has received 36 reviews with an average rating of 2.9 stars.

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Reviews:

  • Mandy Zhao
  • 5 months ago
I really appreciate the concierge for their helps (especially Matthew, he’s very passionate about his job) . Not only they look after us for our safety, they are also in charge of helping the residents like getting us dolly/hand trucks, holding the door for us, getting the elevators for us, etc. They even memorize/know all residents so they are alert of the strangers coming in (asking them to sign in when they go up). I love living in this building because of all the nice staffs here =]
  • Parth Kaushik
  • 5 months ago
Fantastic building. The front desk concierges are super friendly and ensured a very convenient stay. The building has stunning views and great amenities and 24 hours of available service.
  • Sasha Haider
  • 6 months ago
Starting with the positives, the apartments are super pretty, very clean and modern looking! The amenities are pretty good and overall this complex is beautiful clean with a great location! But like the previous reviews I have lost numerous packages here in the two years I've lived here! Some very expensive ones too like a Mac book pro! When it comes to tracking packages the apartment team is not very helpful they want you to communicate to hellopackages which is next to useless! Secondly yes the building didn't seem the safest in the past with an intruder entering and that too on our floor but it was managed by the police with no one getting hurt but yes I saw the intruder myself with a machete! Pretty scary! I think they've improved the security with getting fobs installed at the elevators but should also install cams in them! And thirdly the garage door is always getting repaired and the trash chute is almost always down! I hope the team can work on the negative reviews to make it a...
  • Janina Loyola
  • 10 months ago
Tour to move-in was super easy. Taylor was wonderful and incredibly responsive to all emails, texts, questions, accommodations (always within minutes). People who responded on her day off also very nice and did easy follow-up. Other places we toured took us on 45 min frustrating tours, huge reason we leased here was because the tour was so easy, we were in and out in 20 min. Building is very nice and we love our apartment. Only thing that could make it better is a dog run in the back, but of course we knew that coming. Otherwise everyone from office, concierge, and maintenance has been lovely! Specifically, Taylor, Luther, and Nicole all so nice. Forgetting a few names… we are happy campers! As for these package reviews, yea it's not great, but I think there are pros/cons to any system. The last building I lived had Luxor locker and the curriers would consistently put my packages into "0728" instead of "1728" and I never received some very expensive packages, then for anything that di...
  • Daniel Sangyoon Kim
  • 11 months ago
Been here for a week. Apartment overall is great so far. Staff is amazing, feels safe, clean. Modern amenities. But the package system is an absolute mess. And package delivery is such a frequent part of everyday life. I'd rather have subpar amenities but a nice package system. It takes me 10-30 minutes to find my packages sometimes. My last apartment used Amazon Locker and it worked beautifully. I don't know why this apartment is going with Hello Package. I get a lot of packages, and it scares me thinking of how much time I'll waste trying to find my package in the messy system. Again, staff is amazing, apartment is clean and well managed. Package system absolutely needs to be changed.

FAQ:

500 Folsom Apartments is open the following days:

Saturday :  9AM–6PM
Sunday :  10AM–4PM
Monday :  9AM–6PM
Tuesday :  9AM–6PM
Wednesday :  10AM–6PM
Thursday :  9AM–6PM
Friday :  9AM–6PM

Here are some reviews from our users.

"I really appreciate the concierge for their helps (especially Matthew, he’s very passionate about his job) . Not only they look after us for our safety, they are also in charge of helping the residents like getting us dolly/hand trucks, holding the door for us, getting the elevators for us, etc. They even memorize/know all residents so they are alert of the strangers coming in (asking them to sign in when they go up). I love living in this building because of all the nice staffs here =]"

"Fantastic building. The front desk concierges are super friendly and ensured a very convenient stay. The building has stunning views and great amenities and hours of available service."

"Starting with the positives, the apartments are super pretty, very clean and modern looking! The amenities are pretty good and overall this complex is beautiful clean with a great location! But like the previous reviews I have lost numerous packages here in the two years I've lived here! Some very expensive ones too like a Mac book pro! When it comes to tracking packages the apartment team is not very helpful they want you to communicate to hellopackages which is next to useless! Secondly yes the building didn't seem the safest in the past with an intruder entering and that too on our floor but it was managed by the police with no one getting hurt but yes I saw the intruder myself with a machete! Pretty scary! I think they've improved the security with getting fobs installed at the elevators but should also install cams in them! And thirdly the garage door is always getting repaired and the trash chute is almost always down! I hope the team can work on the negative reviews to make it al better experience for their residents! Super confused if I should renew the lease or not!"

"Tour to move-in was super easy. Taylor was wonderful and incredibly responsive to all emails, texts, questions, accommodations (always within minutes). People who responded on her day off also very nice and did easy follow-up. Other places we toured took us on min frustrating tours, huge reason we leased here was because the tour was so easy, we were in and out in min. Building is very nice and we love our apartment. Only thing that could make it better is a dog run in the back, but of course we knew that coming. Otherwise everyone from office, concierge, and maintenance has been lovely! Specifically, Taylor, Luther, and Nicole all so nice. Forgetting a few names… we are happy campers! As for these package reviews, yea it's not great, but I think there are pros/cons to any system. The last building I lived had Luxor locker and the curriers would consistently put my packages into "" instead of "" and I never received some very expensive packages, then for anything that didn't fit or currier didn't have time for, the'd leave at front desk, I'd have to wait in a long line to talk to concierge to try to find it, and they'd be sorting through a room just like this one. so ... packages are just hard lol. Ultimately of the buildings in the area, feel strongly that this building and possibly Modera are the nicest/best. Apts feel a bit bigger here though and taller/higher views."

"Been here for a week. Apartment overall is great so far. Staff is amazing, feels safe, clean. Modern amenities. But the package system is an absolute mess. And package delivery is such a frequent part of everyday life. I'd rather have subpar amenities but a nice package system. It takes me minutes to find my packages sometimes. My last apartment used Amazon Locker and it worked beautifully. I don't know why this apartment is going with Hello Package. I get a lot of packages, and it scares me thinking of how much time I'll waste trying to find my package in the messy system. Again, staff is amazing, apartment is clean and well managed. Package system absolutely needs to be changed."

500 Folsom Apartments has 2.9 stars from 36 reviews.

The address of 500 Folsom Apartments is 500 Folsom St, The East Cut, San Francisco, California, US.

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